A Firexo client, a well-established grammar school, expressed strong interest upon being introduced to Firexo extinguisher products. They were particularly drawn to the innovative technology and the potential to streamline both their fire protection strategy and staff training. Given that their site had evolved organically over the past 50 years, resulting in a patchwork of fire safety measures, they saw Firexo as an opportunity to rationalise and modernise their fire safety infrastructure.
Key USPs Valued by the Client
The client found significant value in Firexo’s high fire ratings and its ability to tackle multiple fire classes with a single unit. This multipurpose capability allowed them to:
- Reduce the number and variety of extinguishers across the school.
- Lower ongoing servicing costs due to fewer units.
- Simplify staff training, as personnel only needed to be familiar with one type of extinguisher. These benefits aligned perfectly with their goals of efficiency, safety, and cost-effectiveness.
Client Awareness of Firexo Prior to Introduction
Before engagement, the Client had not heard of Firexo. Their previous service provider had taken a traditional approach, continuing to install the same types of extinguishers for over a decade without reassessing the site’s evolving risks or needs.
Site Overview
Primary Use: Education, serving students from pre-school through to sixth form.
Accessibility: The site is both private and open to the public, requiring a robust and flexible fire safety solution.
Extinguisher Count: Before vs. After
Before Firexo: 300 extinguishers were installed across the site.
After Firexo: This number was reduced to 214, thanks to the versatility and efficiency of Firexo units.
Fire Risk Assessment
There were no major or increased fire risks identified during the transition. In fact, the existing provision was found to be excessive and not well-aligned with actual site risks. As Firexo units continue to replace older extinguishers during their 5- and 10-year replacement cycles, the total number of extinguishers is expected to decrease even further.
Improvements in Site Protection
The introduction of Firexo has significantly enhanced fire safety on site:
- Staff now only need to locate the nearest extinguisher, confident it will be effective against any fire type.
- Each Firexo unit replaces the need for 2 to 4 traditional extinguishers, simplifying emergency response.
- Monthly checks are now quicker and more reliable, reducing the likelihood of missed inspections.
Installation Efficiency
- Time on Site: Although the initial removal of redundant units was time-consuming, the installation process was streamlined by only needing to install one extinguisher per fire point instead of multiple.
- Engineer Experience: With fewer units to commission, the installation process was significantly faster and more efficient.
Client Satisfaction and Ongoing Relationship with the Service Agent
- Overall Experience Rating: 10/10
- Impact on Relationship: The client has extended their service contract to continue phasing in Firexo units over the coming years. They are highly satisfied with the cost savings, simplified training, and reduced risk of incorrect extinguisher use.
Additional Feedback
“Firexo is the ideal choice for effective fire protection without the need for large numbers of different extinguisher types. The nearest extinguisher will always be the right one.”
